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People, Places, Potential

Vision

Investing in People, transforming places, maximising potential.

Mission

People
  By putting people at the centre of everything we do, we build teams who genuinely care about the communities they work in and take pride in the quality of the services they provide to customers.

Places
  By delivering works and services that focus on the environments in which people live, we can work in partnership with our customers to look after their assets and protect their communities.

Potential
  By combining the best from our staff, the people we serve and the places we manage, we can maximise the potential for stronger, more sustainable communities.

Values

1. We think and act commercially so we can build a sustainable business together and all benefit from its growth
2. We pursue excellence in everything we do. We understand that the services we provide are at the heart of a great many people’s daily lives, so we aim to get things right first time, every time
3. We expect accountability from each other; if things go wrong, we put them right. We do not pass the buck
4. We act fairly with each other as colleagues. That doesn’t mean we agree with each other all the time, but we treat each other with respect and recognise that if we are happier at work, we perform better
5. Promoting efficient and effective public services
6. We are resilient; solving problems, however complex is just part of our job – we overcome challenges with the minimum of fuss and get on with it
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