“Pinnacle Housing employees believe it is possible to provide brilliant services, despite financial constraints and the nature of large bureaucracies.”
The Sunday Times

“Pinnacle psg was the only organisation that seemed to want to listen to our ideas. When they did their presentation to us, we had the feeling that they had an open mind and would work with us to improve things.”
Carole Young
Resident Representative
London Borough of Hackney

“I'm pleased to say that the standard of work by Pinnacle psg has been very impressive since the start of their contract.”
Darren Cruice
Neighbourhood Manager
London Borough of Lambeth

“The service offered is both professional and understanding of the client need. Reporting back is both simple and fully understandable.”
Alan Nicholls
Technical Manager
Paddington Churches Housing Association

“The Pinnacle psg approach has been professional and business-like. We are looking forward to delivery of the improvement programme they have identified.”
Gill Davies
Strategic Director of Environment and Leisure
London Borough of Southwark

“You have really made a difference of which you should be proud!”
Graham Farrant
Former Chief Executive
London Borough of Barking & Dagenham

“I've thoroughly enjoyed being part of this project. It has been a real success. Thank you!”
Community Housing Manager
Newcastle City Council

“The Pinnacle psg project is crucial for the local community, as it gives young people the ideal opportunity to get a taste for sport, and especially cricket. It would be brilliant if someone from the local area came through the Surrey ranks, and the Pinnacle psg project is an essential part of achieving this goal.”
Jonathan Batty, Surrey wicket keeper and senior batsman,
Surrey County Cricket Club

“Before Pinnacle psg came in, there were times when I looked out the window and imagined floating North Edinburgh off across the water to Fife. Now I don’t.”
Franchea Kelly
Head of Housing
Edinburgh City Council

“Pinnacle psg’s proposal to clean up the Thorney Bay Beach area is excellent news and I’m full of praise for their coming forward to achieve this result. It’s a wonderful area, which is currently unkempt and in need of a general tidy up, and Pinnacle psg’s work will improve it immensely.”
Councillor Ray Howard
Chair of Environment Committee
Castle Point Borough Council

“We're glad to be working with [Pinnacle psg] and we expect the same community-sensitive service delivery that they have introduced elsewhere.”
Norman Hume
Cabinet Member
Responsible for Procurement and Direct Services
Essex County Council

“We found Pinnacle psg staff extremely professional. They certainly involved tenants, asking our opinion and taking notice of what we said when it came to putting the recommendations in place.”
Sally Watson
Former Chair of the Tenants’ Panel
Gravesham

“Thanks to the outstanding joint-working with Pinnacle psg, we have seen a significant improvement in rent collection which has also enabled and supported more of our residents to become financially secure. James’ (Forbes, a Pinnacle psg Manager) extensive work with Calico’s rent collection team is playing a huge role in the business.”
Michael Birkett
Chief Executive
Calico Housing

“Without the Pinnacle psg project, thousands of children and young people from the local area would not be able to play cricket in a structured, safe environment. As Community Ambassador for Surrey Cricket, I am passionate about helping to increase participation in the sport, especially in neighbourhoods close to the Brit Oval. Thanks must go to Pinnacle psg, as without them this project would have never got off the ground and hundreds of children would never know
its' benefits. ”
Laurie Evans, Surrey Community Ambassador and opening batsman,
Surrey County Cricket Club