Mixed Tenure

Pinnacle PSG is able to offer customers, with a mixture of tenures, a one-stop-shop housing and estates solution. As well as being an accredited social housing manager through the Tenant Services Authority, we are also registered with the Association of Residential Managing Agents (ARMA).

Our unique offer is based on:

Our experience
We have a 15 year track record of managing stock in both the private and public sectors, with a clear emphasis on maintaining the commercial and environmental values of developments.

A local frontline service
We are committed to delivering services through an on-site presence. We believe this local interaction is the best way of co-ordinating joined-up services and building relationships with the residents and all other stakeholders in the development.

A robust back-office solutionOur qualified and experienced back-office team is designed to tailor solutions for each client.

These include:

• Creating, preparing and administering service charges
• Providing insurance
• Engaging independent auditors
• Providing Management Board support
• Managing sink / reserve funds
• Preparing and co-ordinating cyclical and repairs plans
• Dealing with health and safety compliance

24/7 contact centre
This enables all residents and stakeholders, regardless of tenure, to access trained Pinnacle PSG staff at a time that suits them.

Broad and flexible partnerships
We have experience at managing a range of mixed tenure schemes which have social housing, shared ownership and key worker accommodation alongside private sale, retail, commercial, education, health centres and community hubs.

We are experienced at providing flexible, broad ranging service solutions which encompass communal areas, street scene, landscaping, waste and recycling.

We are also able to bring in experienced professionals to deal with traffic management solutions, job creation schemes, welfare to work solutions, cycle clubs, regeneration solutions and community websites.

"When we met Pinnacle psg about mobilising the St Andrews contract, their team certainly ticked all the right boxes"

John Banson,
Barratt Homes

Contact John Gibson for more details about our mixed tenure offering by emailing enquiries@pinnacle-psg.com