About Pinnacle PSG
Values, Vision & Mission
People Places Potential
Our vision
Investing in people, transforming places, maximising potential.
Our mission
People
By putting people at the centre of everything we do, we build teams who genuinely care about the communities they work in and take pride in the quality of the services they provide to customers.
Places
By delivering works and services that focus on the environments in which people live, we can work in partnership with our customers to look after their assets and protect their communities.
Potential
By combining the best from our staff, the people we serve and the places we manage, we can maximise the potential for stronger, more sustainable communities.
Our values
1. Respect
- Client/customer
Always smart, in uniform, on time, polite and courteous
- Colleagues/manager
Always on time, listen, no criticism behind people's back
- Diversity
Respect the diversity of our staff and customer base
- Environment
Take care of the impact our work has on the environment
- Property
Take care of company property (IT, equipment, vehicles)
2. Involve
- Embrace the contribution of others, be open to their ideas
- Be inclusive in decision making, work together
- Get involved in areas outside your own work area, and in the
communities we work in
3. Trust
- Do what you say you’re going to do
- Be trusted with information and confidentiality
- Be trusted to uphold the reputation of the Company
4. Challenge
- Challenge the way you work, look for better ways
- Challenge poor behaviour in others
- Challenge clients by suggesting new ways we could help
5. Deliver excellence
- Take personal responsibility for your job, right first time
- Exceed individual objectives, make a positive difference
- Put customers first, be responsive, solve their problems
