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Standards raised as whg awards major contracts
Leading housing provider whg has awarded its grounds maintenance and cleaning contracts to current provider Pinnacle PSG.
The national organisation, which...
Leading housing provider whg has awarded its grounds maintenance and cleaning contracts to current provider Pinnacle PSG.
The national organisation, which has a base in Bloxwich, proved successful following a competitive tender process involving whg customers.
The contract - worth more than £7.5million - will commence on 1st April 2012 and last for five years, until March 2017. Pinnacle PSG will provide cleaning and grounds maintenance services to whg’s 19,000 homes across the borough of Walsall.
The service standards across both areas have been significantly raised, following a review and customer consultation. Among the improvements is the introduction of a grass collection service after every cut.
Gary Brookes, whg Head of Housing Services, said: “Our customers have told us what they rate about the grounds maintenance and cleaning services and what needs to be done better.
“We’ve listened to their feedback and acted on it by expanding the grounds maintenance service to cut and collect on every grass-cutting visit, double the frequency of leaf collection and ensure shrub beds are litter-picked more often, to name but a few of the improvements.”
whg is responsible for almost 1,000,000 square metres of grassed area – equivalent to 150 football pitches – which are regularly mown and has 7,200 linear metres of hedge to maintain. The number of communal windows which require cleaning in all low and high rise blocks of flats and community rooms total 19,950.
A number of tenant inspectors, all whg customers, were part of the panel to review and award the contracts.
Customer Dougie Partridge was among those involved and said: “We reviewed the current service and considered where improvements were needed. We then worked with the team at whg to look over the applications and weigh up which supplier could do the best job and provide good value for money.”
Raaj Bharania, Pinnacle PSG Head of Service, said: “Pinnacle PSG has been delivering quality services on behalf of whg for the past five years and we are delighted this partnership will continue to thrive.
“We particularly look forward to strengthening our relationship with local residents, who have played an active part in the procurement process, and delivering the service and value for money that they expect.”
MozART reveals some new talent in Queens Park
Westminster is host to some of the nation’s best loved art galleries such as the National and the Queens. Thanks to a local competition, they can now add...
Read moreWestminster is host to some of the nation’s best loved art galleries such as the National and the Queens. Thanks to a local competition, they can now add Naylor House, on the Mozart estate, Queens Park to the list as well.
At the end of last year, children from three local Queens Park schools, Wilberforce Primary, Queens Park Primary and Ark Atwood Primary, were invited to take part in the ‘MozART competition’. The community competition was organised by CityWest Homes and Pinnacle PSG, and gave local children the opportunity to submit their art work. It received a fantastic response, with 160 children taking part.
Their masterpieces were celebrated on the 11 January 2012, when the exterior wall of Naylor House was used as a giant cinema screen to project all 160 drawings and paintings. Around 300 proud parents, carers and children gathered at the event to celebrate their achievements, and see the winners be presented with their prize.
One competition winner, Sana Najmaddin (aged 10) said: “This is definitely the most exciting event ever on the Mozart estate and I can’t wait to go and tell all my friends that I was one of the winners and show everyone my prize”.
Fahema Akthar, a housing manager from Queens Park estate office, organised the event. She commented: “Not only was it good to see so many local children take part in the competition, but we also had a great turnout on the night when we exhibited the artwork and presented the prizes.”
Ward Councillor, Barrie Taylor, also attended the event and said: “What was most noticeable about the exhibition was the enthusiasm, pride and hope shown by the children - a serious contrast to some of the troubles experienced in London in recent months.”
The ‘MozART competition’ is now set to become an annual event, establishing Naylor House as one of the more unusual art exhibition venues in London.
A local resident Emma Huggins, who attended the event, added: “Something as little as an art competition and a cake stall goes a long way, so I would like to encourage the council to continue to put on such uplifting and positive events for all who live on estate.”
A video of the event is on our YouTube page, here.
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Standards raised as whg awards major contracts
Leading housing provider whg has awarded its grounds maintenance and cleaning contracts to current provider Pinnacle PSG.
The national organisation, which has a base in Bloxwich, proved successful following a competitive tender process involving whg customers.
The contract - worth more than £7.5million - will commence on 1st April 2012 and last for five years, until March 2017. Pinnacle PSG will provide cleaning and grounds maintenance services to whg’s 19,000 homes across the borough of Walsall.
The service standards across both areas have been significantly raised, following a review and customer consultation. Among the improvements is the introduction of a grass collection service after every cut.
Gary Brookes, whg Head of Housing Services, said: “Our customers have told us what they rate about the grounds maintenance and cleaning services and what needs to be done better.
“We’ve listened to their feedback and acted on it by expanding the grounds maintenance service to cut and collect on every grass-cutting visit, double the frequency of leaf collection and ensure shrub beds are litter-picked more often, to name but a few of the improvements.”
whg is responsible for almost 1,000,000 square metres of grassed area – equivalent to 150 football pitches – which are regularly mown and has 7,200 linear metres of hedge to maintain. The number of communal windows which require cleaning in all low and high rise blocks of flats and community rooms total 19,950.
A number of tenant inspectors, all whg customers, were part of the panel to review and award the contracts.
Customer Dougie Partridge was among those involved and said: “We reviewed the current service and considered where improvements were needed. We then worked with the team at whg to look over the applications and weigh up which supplier could do the best job and provide good value for money.”
Raaj Bharania, Pinnacle PSG Head of Service, said: “Pinnacle PSG has been delivering quality services on behalf of whg for the past five years and we are delighted this partnership will continue to thrive.
“We particularly look forward to strengthening our relationship with local residents, who have played an active part in the procurement process, and delivering the service and value for money that they expect.”
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