Our teams are headed by people drawn from throughout the public services with proven track records in managing major service provision, from housing, maintenance and environmental operations to PPP/PFI. As a result, our clients can trust Pinnacle to understand and react positively and appropriately to their needs - a fact recently confirmed by an extensive independent survey
With any operation, success depends on the quality of its people and, judging by Pinnacle’s growth and reputation, we have obviously chosen each member of our staff with sensitivity and forethought. Keeping the specific needs of each community in mind, we take enormous care in finding the ideal person for every job. Rather than merely following instructions, all our employees are encouraged to take control of their working lives and have an genuine input into how projects are conducted.
By treating each staff member as a valued partner and supporting them through learning and development, we aim to create confident, integrated teams fully committed to our aims. This in turn enables us to make a real difference to the communities in which they work.
Fittingly, for an organisation dedicated to communities, we aim to reflect the same warm, co-operative spirit through every field of activity. In line with these ideals, there is no sense of hierarchy, and all Pinnacle worksites, including our headquarters, are modest and welcoming for both clients and staff.
Involving staff in setting the agenda and direction of our operation not only promotes greater efficiency, effectiveness and growth, but has helped Pinnacle gain a formidable reputation as an employer, with major awards to our credit, including:
An Investor in People since 1997
Best 100 Companies to Work For in 2003, 2004 and 2006
Charter Mark from 1999
(including the Company-wide Award and award for Excellence in Customer Services in 2005)
ISO14001 since 2001
Business in the Community ‘Big Tick’ in 2004